Privacy policy.

Effective Date: 09/07/2025

Last Updated: 09/07/2025

Threadline Labs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights under applicable privacy laws including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA)

1. Information We Collect

When you use Cherish, we may collect the following types of data:

a. Personal Information

  • Name and email address (if you sign up or log in)

  • Profile information you choose to share

b. Activity & Usage Data

  • Check-ins, friend streaks, timestamps

  • Notification preferences

  • In-app actions (e.g., completed check-ins, reminders)

c. Device & Technical Data

  • Device type, OS, app version

  • IP address (may be anonymized)

  • Crash reports and diagnostics

2. How We Use Your Information

We use your data to:

  • Provide core functionality (friend tracking, check-in reminders, analytics)

  • Improve app performance and user experience

  • Send optional nudges and reminders

  • Comply with legal obligations

We do not sell your personal information to any third parties.

3. Legal Bases for Processing (GDPR)

If you’re in the European Economic Area (EEA), our legal basis for collecting and using personal data depends on the type of information and context:

Consent – For reminders and non-essential notifications

Contract – To provide core services you've requested

Legitimate interests – For analytics and service improvement

Legal obligation – To comply with applicable laws

4. Your Rights

Under GDPR (EU/EEA residents), you have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time

  • Object to processing or request restriction

  • Request data portability

Under CCPA (California residents), you have the right to:

  • Know what personal data we collect and how we use it

  • Request deletion of your data

  • Opt out of the sale of personal data (we do not sell any data)

  • Non-discrimination for exercising your rights

You can exercise these rights by emailing us at ammier.clarke@threadlinelabs.io.

5. Data Sharing and Third-Party Services

We use Firebase services provided by Google LLC, including:

  • Firebase Authentication

  • Firebase Realtime Database / Firestore

  • Firebase Analytics

  • Firebase Cloud Messaging (for notifications)

  • Firebase Crashlytics

Your data is stored securely and processed under Firebase’s policies. You can view their privacy policies here:

Firebase Privacy and Security

Google Privacy Policy

We do not share your data with other third parties, except:

  • As required by law

  • To detect, prevent, or address fraud/security issues

6. Data Retention

We retain your data only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request account deletion at any time by contacting us.

7. Security

We implement reasonable security measures to protect your data, including encrypted connections and secure storage via Firebase. However, no method is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our app is not intended for users under 13. We do not knowingly collect data from children. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify users of significant changes via in-app notice or email (if available).

10. Contact Us

If you have any questions, concerns, or want to exercise your privacy rights, please contact:

📧 Email: ammier.clarke@threadlinelabs.com